Cozy vs. RentRedi vs. DoorLoop: Which Software Is Best?

Property management software can elevate business for property managers and property owners in a way that few things can.

That’s because it offers both the ability to optimize processes and peace of mind by simplifying everything and making tasks like rent collection more reliable and consistent.

But finding the right one for you and your portfolio isn’t exactly easy. This property management software comparison guide will help with just that!

There’s a lot out there, and everyone claims to have exactly what you need.

Two of the most popular being Cozy vs. RentRedi.

Both are strong property management options that give you access to invaluable features that can help you streamline and optimize your business.

At least, one of them is.

Cozy Was Purchased in 2018

Cozy was a property management solution with a variety of features, a free plan, and higher-tier paid plans for premium features.

Cozy was a decent starting point for those new to property management software.

Its free plan was highly limited in terms of features, to the point where users reported often still having to use a combination of tools like Excel and Quickbooks to manage their portfolio.

However, it was a good starting point before getting something more comprehensive down the line.

The only problem? Cozy closed its doors in late 2018 when it was purchased by Apartments.com owner CoStar.

Worse, plans to integrate the software’s features into the Apartments.com ecosystem never came to fruition, so Cozy users were left out to dry.

Fortunately, there are now some amazing alternatives that offer the same or a better set of features at a competitive price compared to Cozy.

Let’s break down a few of the best alternatives. Then we’ll do a comparison between one of those and RentRedi to help you find the best option for you.

4 Great Cozy Alternatives

While Cozy might be gone, there are other great alternatives that compete well against Cozy’s original feature set and pricing.

Here are four of them.

1. DoorLoop

DoorLoop is an all-in-one, leading property management software designed to make managing your portfolio a breeze from anywhere.

If you’re looking for other property management software with all the same features as Cozy as well as user-reported stellar customer service and usability, look no further.

You can go with DoorLoop’s complete suite of accounting features to manage all your property accounting, or you can use its convenient Quickbooks Online integration that takes just minutes to set up.

Not to mention, the UI is lightning fast, and everything is easy to find.

DoorLoop Features

• Make rent collection easier than ever with a convenient tenant portal and streamlined communications tools.
• Take advantage of a full suite of accounting features, including multiple payment options, full chart of accounts, bank reconciliations, QuickBooks Online integration, and more.
• Marketing tools such as automatic listings and a beautiful IDX-based website help grow your business.
• Leasing tools like eLeasing and tenant screening make lease management easy.
• A convenient smartphone application you can use from anywhere so you can manage your properties on the go.

And there's much, much more.

DoorLoop Pricing

DoorLoop’s basic tier is just $59 per month for up to 20 units.

Schedule a free demo to see what DoorLoop can do for you.

2. Landlordy

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Landlordy is another option. It's particularly good if you’re just looking for something simple to track rent payments from your smartphone.

It offers both an iOS and Android app. While the AI in Landlordy is rough and features are limited to only a few things, if all you need to do is collect rent in a more organized way, the softwaredoes its job.

Landlordy Features

• Online rent payments
• Basic messaging features
• iOS and Android mobile app

Landlordy Pricing

Landlordy has a 100% free version with limited features. For $14.99, you can upgrade to get access to a few additional accounting features as well as data backup. Landlordy has higher price tiers as well if you need even more features.

3. TenantCloud

TenantCloud is a good option if you’re still on a limited budget but would like something with better accounting features than Landlordy.

It used to offer a free plan with limited features, but now it's fully paid. However, it does offer more than Landlordy for up to 75 units. You can pay for higher tiers to get some premium property management features too (though not all).

TenantCloud Features

• Online rent payments
• Vendor payments
• Payment tracking
• Maintenance management

TenantCloud Pricing

TenantCloud’s Starter tier costs $15 per month, but it includes a limited number of features only slightly larger than Landlordy.

For $50 per month, you can adopt one a higher plan to get the premium features you can expect from options like DoorLoop and RentRedi.

4. Avail

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Avail is more similar to RentRedi in that it offers a comprehensive set of features, but you can get started with its limited free plan.

However, if you move up to Avail's paid tiers, you’ll be paying considerably more, as they’re pricey.

Avail’s UI is particularly notable for being easy to navigate. However, users report difficulties when getting started with the software. They say there aren't good tutorials or a competent knowledge base available.

Avail Features

• Online rent payments
• Maintenance management
• Tenant screening

Avail Pricing

Avail has a limited free plan for an unlimited number of units. However, you’ll need to upgrade to the Unlimited Plus paid plan to get access to many premium features, which is quite pricey at $7 per unit per month.

RentRedi vs. DoorLoop

Now, let’s take a look at a proper comparison for both residential and commercial properties.

Cozy might no longer be around, but arguably better options that can do all the same things for real estate professionals do exist.

So, let’s compare DoorLoop with our original contender, RentRedi, to see how they stack up.

We’ll compare them based on a few major areas:

• Features
• Pricing
• Customer service
• Ease of use

Let’s start with features.

RentRedi vs. DoorLoop: Features

In terms of features, the programs have similar offerings, with some notable exclusions on RentRedi’s side.

Let’s break down each separately.

DoorLoop offers everything you need to manage your entire portfolio as a property manager or owner. It makes rent easier to collect than ever (even semi-automated) and is incredibly easy to use.

We covered many of DoorLoops features earlier, but additional features include the following:

• Convenient owner and tenant portals, where you can print checks and run key reports to keep your owners happy and informed.
• Automatic rent payments and a powerful dashboard for tenants that makes it easy for you to send payment reminders collect rent online.
• Streamlined tenant communication tools in one place, including SMS messaging from the app.
• More features that allow you to manage maintenance requests, screen tenants, etc.

RentRedi offers a comprehensive set of features similar to DoorLoop, with a few notable exclusions.

You get access to these features:

• eLeasing
• Maintenance management
• Rent tracking
• Tenant portal
• Late fee calculator

    However, there are a few features RentRedi doesn't have:

• There's no QuickBooks Online sync. You can only export your tenant payments and import them into QuickBooks manually.
• You need to pay more for accounting. "REI Hub accounting plans" with RentRedi start at $15/month extra for up to 3 units.

RentRedi vs. DoorLoop: Pricing

Pricing is always a big deal, as it should be.

However, this is where our options differ the most.

Let’s take a look.

With DoorLoop, you can get access to its large feature set for just $59 for up to 20 units.

With RentRedi, you can get started for $9 per month paid annually. However, that comes without accounting (an extra $15/month for up to 3 units) and no QuickBooks Online sync.

That also comes without live support, billing and invoicing, commercial property management tools, maintenance management, and other features you can expect from DoorLoop’s basic pricing tier.

So, while pricing is pretty simple and straightforward, there is no way to get the things you’re missing from DoorLoop through RentRedi, even by paying more.

RentRedi vs. DoorLoop: Ease of Use

In terms of ease of use, both options deliver, though DoorLoop is the noticeable winner. Let’s take a look.

With DoorLoop, users report across the board that the tool is incredibly fast, easy to navigate, and simple to use.

Plus, as you’ll see in the next section, customer service is easy to contact, so finding solutions to potential issues is easy.

With RentRedi, users report the software is generally easy to use, but they have occasional customer service issues.

RentRedi vs. DoorLoop: Customer Service

Now, let’s compare customer service. Keep in mind that throughout this guide, we’ve compared user reviews from review sites such as Capterra.com and G2.com.

With DoorLoop, users report that getting started couldn’t be easier, made in part due to the fact that customer service makes itself available whenever you need it.

In fact, you can get access to live support from real DoorLoop representatives (who are people, not robots… just to be clear).

With RentRedi, users have reported difficulties getting in touch with customer support for technical issues with the software. A reviewer on January 25, 2021 mentioned on G2.com, "You will GET WHAT YOU PAY for. Support was horrible. They are not well trained, they do NOT call you back. I personally left 3 messages and never got the first phone call back. It has been over a month. They only want to refer you to self help articles. I also did not like that they FORCED you to sign up for their merchant account services. They get paid for this so that is why they FORCE you to do it."

Another review for RentRedi on March 06, 2022 on G2.com said, "Horrible Customer Service. 17 days after registering with Rentredi my tenants still cannot make payment on app. Underwritting Dept has yet to return a phone call or reply to online messages."

Summary: Which Is Best for You?

By now, it should be clear which wins out in this comparison.

But the real question is: which is best for you?

If you’re looking for a dependable property management tool with these features:

• All the features you need to manage your portfolio
• Accounting features included in the price
• Key integrations that play nice with your favorite tools, like QuickBooks Online
• Incredible ease of use
• Amazing customer service

...Then DoorLoop checks off all the boxes (and then some).

So, you’ve got nothing to lose by taking advantage of DoorLoop’s invaluable property management features today to optimize and streamline your portfolio.

Get started with DoorLoop today.

Want to compare more property management software systems? Download this free whitepaper to get the inside scoop on the most popular picks!