Property management software can elevate your property business in a way that few things can.
That’s because they offer both the ability to optimize processes and give you peace of mind by simplifying everything and making things like rent collection more reliable and consistent.
But finding the right one for you and your portfolio… isn’t exactly easy.
There’s a lot out there, and everyone claims to have exactly what you need.
Two of the most popular being Cozy vs Rentredi.
Both are strong property management options that give you access to an invaluable set of features that can help you streamline and optimize your business.
At least, one of them is.
Cozy was purchased in 2018
Cozy was a property management solution with a variety of features, offering a free plan with a limited feature set and higher-tier paid plans for premium features.
Cozy was a decent starting point for those new to property management software.
It’s free plan was highly limited in terms of features, to the point where users reported often still having to use a combination of tools such as Excel and Quickbooks to manage their portfolio.
However, it made for a good jumping off point to something more comprehensive down the line.
The only problem? Cozy closed its doors in late 2018 when it was purchased by Apartments.com owner CoStar.
Worse, plans to integrate the software’s features into the apartment.com ecosystem never came to fruition, so Cozy users were left out to dry.
Fortunately, there are now some amazing alternatives which offer the same or a better set of features at a competitive price compared to Cozy.
Let’s break down a few of the best alternatives now, then we’ll do a comparison between one of those and Rentredi to help you find the best option for you.
4 Great Cozy alternatives
While Cozy might be gone, there are other great alternatives that are competitive with Cozy’s original feature set and pricing.
Here are four:
DoorLoop is an all-in-one property management solution designed to make managing your portfolio a breeze from anywhere.
If you’re looking for property management software with all the same features as Cozy as well as user-reported stellar customer service and usability, look no further.
You can go with DoorLoop’s complete suite of accounting features to manage all your property accounting, or use its convenient Quickbooks Online integration that takes just minutes to set up.
Not to mention, the UI is lightning fast and everything is easy to find.
- Make collection rent easier than ever with a convenient tenant portal and streamlined communications tools
- Take advantage of a full suite of accounting features, including multiple payment options, full chart of accounts, bank reconciliations, QuickBooks Online integration, and more
- Marketing tools such as automatic listings and a beautiful IDX-based website
- Leasing tools such as eLeasing and tenant screening
- Convenient smartphone application you can use from anywhere
- And much, much more.
DoorLoop’s basic tier is just $49 per month for up to 20 units, though you can get it 50% off from now until January 1st, 2022 for just $24.50 per month.
Plus, DoorLoop offers a 30-day money-back guarantee. Schedule a free demo to see what DoorLoop can do for you.
Landlordy is another option, this one particularly good if you’re just looking for something simple to track rent payments from your smartphone.
They offer both an iOS and Android app and while the AI is rough and features are limited to only a few things, if all you need to do is collect rent in a more organized way, it does its job.
- Online rent payments
- Basic messaging features
- iOS and Android mobile app
Landlordy has a 100% free version with limited features. For $14.99, you can upgrade to get access to a few additional accounting features as well as data backup.
TenantCloud is a good option if you’re still on a limited budget, but you’d like something with better accounting features than Landlordy.
They offer a free plan that has limited features, though it offers more than Landlordy for up to 75 units along with the ability to pay up to higher tiers to get some premium property management features (though not all).
- Online rent payments
- Vendor payments
- Payment tracking
- Maintenance management
TenantCloud’s basic tier is free up to 75 units, though includes a limited number of features only slightly larger than Landlordy.
For $12 and $40 respectively, you can adopt one of their paid plans to get additional features, though you’ll need to upgrade to the $40 plan if you want some of the premium features you can expect from options like DoorLoop and Rentredi.
Avail is more similar to Rentredi in that it offers a comprehensive set of features, though you can get started with their limited free plan.
However, if you move up to their paid tiers, you’ll be paying considerably more as they’re pricey.
Avail’s UI is particularly notable for being easy to navigate, though users report getting started with them is difficult as they don’t offer good tutorials or a competent knowledge base.
- Online rent payments
- Maintenance management
- Tenant screening
Avail has a limited free plan for an unlimited number of units. However, you’ll need to upgrade to their Unlimited Plus paid plan to get access to many premium features, which is quite pricey at $5 per unit per month.
Rentredi vs. DoorLoop
Now, let’s take a look at a proper comparison.
Cozy might no longer be around, but arguably better options exist that can do all the same things.
So, let’s compare DoorLoop with our original contender, Rentredi, to see how they stack up.
We’ll compare them based on a few major areas:
- Customer service
- And ease-of-use
Let’s start with features:
Rentredi vs. DoorLoop: Features
In terms of features, they offer a similar feature set with some notable exclusions on Rentredi’s side.
Let’s break down each separately:
DoorLoop offers everything you need to manage your entire portfolio, while making rent easier to collect than ever (even semi-automated) as well as being incredibly easy to use.
We covered many of DoorLoops features earlier, but additional features include:
- Convenient owner portal where you can print checks and run key reports to keep your owners happy and informed
- Automatic rent payments and a powerful dashboard for tenants that makes it easy for you to send payment reminders and them to take care of their rent and other monthly responsibilities quickly and easily
- Streamline tenant communications into one place including SMS messaging all from the app
- And more
Rentredi offers a comprehensive set of features similar to DoorLoop, with a few notable exclusions.
You get access to:
- Maintenance management
- Rent tracking
- Tenant portal
- Late fee calculator
- And more
However, there are a few features they’re lacking. Including:
- No QuickBooks Online Sync. You can only export your tenant payments and import them into QB manually.
- Need to pay more for accounting. "REI Hub accounting plans" starts at $15/month extra for up to 3 units.
Rentredi vs. DoorLoop: Pricing
Pricing is always a big deal, as it should be.
However, this is where our options differ the most.
Let’s take a look.
With DoorLoop, you can get access to its large feature set for just $49 for up to 20 units. However, you can get the same plan for 50% off from now until January 1st, 2022 at just $24.50.
Plus, DoorLoop offers a 30-day money-back guarantee and a free demo to see if DoorLoop is a fit for you.
With Rentredi, you can get started for $9 per month paid annually, however, that comes without Accounting (an extra $15/month for up to 3 units) and no QuickBooks Online Sync.
However, that comes without live support, billing and invoicing, commercial property management tools, maintenance management, and other features you can expect from DoorLoop’s basic pricing tier.
So, while pricing is pretty simple and straightforward, there is no way to get the things you’re missing from DoorLoop, even by paying more.
Rentredi vs. DoorLoop: Ease-of-use
In terms of ease-of-use, both options deliver, though DoorLoop is the noticeable winner. Let’s take a look.
With DoorLoop, users report across the board that the tool is incredibly fast, easy to navigate, and simple to use.
Plus, as you’ll see in the next section, customer service is easy to contact, so finding solutions to potential issues is easy.
With Rentredi, users report the software is generally easy to use, though with occasional customer service issues.
Rentredi vs. DoorLoop: Customer service
Now, let’s compare customer service. Keep in mind that throughout this guide, we’ve compared user reviews from review sites such as Capterra.com and G2.com.
With DoorLoop, users report that getting started couldn’t be easier, made due in part to the fact that customer service makes itself available whenever you need it.
In fact, you can get access to live support from real DoorLoop representatives (who are people, not robots… just to be clear).
With Rentredi, users have reported difficulties getting in touch with customer support for technical issues with the software. A reviewer on January 25, 2021 mentioned on G2.com, "You will GET WHAT YOU PAY for. Support was horrible. They are not well trained, they do NOT call you back. I personally left 3 messages and never got the first phone call back. It has been over a month. They only want to refer you to self help articles. I also did not like that they FORCED you to sign up for their merchant account services. They get paid for this so that is why they FORCE you to do it."
A recent review on March 06, 2022 on G2.com says "Horrible Customer Service. 17 days after registering with Rentredi my tenants still cannot make payment on app. Underwritting Dept has yet to return a phone call or reply to online messages."
Summary: Which is best for you?
By now, it should be clear which wins out in this comparison.
But the real question is: which is best for you?
If you’re looking for a dependable property management tool with:
- All the features you need to manage your portfolio
- Accounting features included in the price
- Key integrations that play nice with your favorite tools, like QuickBooks Online
- That is incredibly easy to use
- And offers amazing customer service
Then DoorLoop checks off all the boxes (and then some).
Plus, DoorLoop offers a 30-day money-back guarantee.
So, you’ve got nothing to lose to start taking advantage of DoorLoop’s invaluable property management features today to optimize and streamline your portfolio.