RentRedi vs. DoorLoop: Which Software Is Best?

Property management software can elevate business for property managers and property owners in a way that few things can.

That’s because it offers both the ability to optimize processes and peace of mind by simplifying everything and making tasks like rent collection more reliable and consistent.

But finding the right one for you and your portfolio isn’t exactly easy. This property management software comparison guide will help with just that!

There’s a lot out there, and everyone claims to have exactly what you need.

Two of the most popular being RentRedi and DoorLoop.

Both are strong property management options that give you access to invaluable features that can help you streamline and optimize your business.

Below, we’ll compare them based on a few major areas:

• Features
• Pricing
• Customer service
• Ease of use

Quick Comparison of RentRedi vs. DoorLoop

Here’s a side-by-side comparison of RentRedi and DoorLoop to help you quickly see how the two platforms stack up across key areas:

Features

In terms of features, the programs have similar offerings, with some notable exclusions on RentRedi’s side.

Let’s break down each separately.

DoorLoop offers everything you need to manage your entire portfolio as a property manager or owner. It makes rent easier to collect than ever (even semi-automated) and is incredibly easy to use.

We covered many of DoorLoops features earlier, but additional features include the following:

• Convenient owner and tenant portals, where you can print checks and run key reports to keep your owners happy and informed.
• Automatically track rent payments and a powerful dashboard for tenants that makes it easy for you to send payment reminders collect rent online.
• Streamlined tenant communication tools in one place, including SMS messaging from the app.
• More features that allow you to manage maintenance requests, screen tenants, etc.

RentRedi offers a comprehensive set of features similar to DoorLoop, with a few notable exclusions.

You get access to these features:

• eLeasing
• Maintenance management
• Rent tracking
• Tenant portal
• Late fee calculator

    However, there are a few features RentRedi doesn't have:

• There's no QuickBooks Online sync. You can only export your tenant payments and import them into QuickBooks manually.
• You need to pay more for accounting. "REI Hub accounting plans" with RentRedi start at $15/month extra for up to 3 units.

Pricing

Pricing is always a big deal, as it should be.

However, this is where our options differ the most.

Let’s take a look.

With DoorLoop, you can get access to its large feature set for just $69 for up to 20 units.

With RentRedi, you can get started for $9 per month paid annually. However, that comes without accounting (an extra $15/month for up to 3 units) and no QuickBooks Online sync.

That also comes without live support, billing and invoicing, commercial property management tools, maintenance management, and other features you can expect from DoorLoop’s basic pricing tier.

So, while pricing is pretty simple and straightforward, there is no way to get the things you’re missing from DoorLoop through RentRedi, even by paying more.

Ease of Use

In terms of ease of use, both options deliver, though DoorLoop is the noticeable winner. Let’s take a look.

With DoorLoop, users report across the board that the tool is incredibly fast, easy to navigate, and simple to use.

Plus, as you’ll see in the next section, customer service is easy to contact, so finding solutions to potential issues is easy.

With RentRedi, users report the software is generally easy to use, but they have occasional customer service issues.

Customer Service

Now, let’s compare customer service. Keep in mind that throughout this guide, we’ve compared user reviews from review sites such as Capterra.com and G2.com.

With DoorLoop, users report that getting started couldn’t be easier, made in part due to the fact that customer service makes itself available whenever you need it.

In fact, you can get access to live support from real DoorLoop representatives (who are people, not robots… just to be clear).

With RentRedi, users have reported difficulties getting in touch with customer support for technical issues with the software. A reviewer on January 25, 2021 mentioned on G2.com, "You will GET WHAT YOU PAY for. Support was horrible. They are not well trained, they do NOT call you back. I personally left 3 messages and never got the first phone call back. It has been over a month. They only want to refer you to self help articles. I also did not like that they FORCED you to sign up for their merchant account services. They get paid for this so that is why they FORCE you to do it."

Another review for RentRedi on March 06, 2022 on G2.com said, "Horrible Customer Service. 17 days after registering with Rentredi my tenants still cannot make payment on app. Underwritting Dept has yet to return a phone call or reply to online messages."

Summary: Which Is Best for You?

By now, it should be clear which wins out in this comparison.

But the real question is: which is best for you?

If you’re looking for a dependable property management solution with these features:

• All the features you need to manage your portfolio including rent reminders for your residents
• Accounting features included in the price
• Key integrations that play nice with your favorite tools, like QuickBooks Online
• Incredible ease of use
• Tenant screening tools such as credit reports
• Amazing customer service

...Then DoorLoop checks off all the boxes (and then some).

So, you’ve got nothing to lose by taking advantage of DoorLoop’s invaluable property management features today to optimize and streamline your portfolio.

Get started with DoorLoop today.

Want to compare more property management software systems? Download this free whitepaper to get the inside scoop on the most popular picks!