Property Management Communication Tools

Reach your tenants by phone, email, or text so that they always know what's going on.
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What are property management communication tools?
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When you manage multiple tenants and properties, you should be able to quickly send mass announcements to everyone. With the right property management communication tools, you can quickly send a mass email, text, phone call, or message in their tenant portal to all or some of your tenants.

For example, if an elevator is broken, it's good practice to let everyone affected know. Or you may wish to send holiday announcements about your limited hours of operation. Or maybe offer an incentive if they refer a friend to rent one of your vacant units. The possibilities are endless!

Features

Every feature you ever wanted, and more.

Reach tenants wherever they are

One platform, any format

Send mass announcements that tenants will see by choosing between email, phone, text, or your tenant portal.

Build and sustain relationships

Email campaigns

Nurture your tenants' engagement with your property through email campaigns updating them with all the latest events, offers, and announcements.

Ensure announcements stay relevant

Timely messaging

Set expiration dates on messages posted to your tenant portal so your announcements are always relevant.

Keep thorough documentation

Communication records

Save a record of all announcements. See when tenants viewed the email or rent reminder so they can't say, "I never got it."

One platform, any format

Send mass announcements that tenants will see by choosing between email, phone, text, or your tenant portal.

ORGANIZED YOUR ACCOUNTS

Email campaigns

Nurture your tenants' engagement with your property through email campaigns updating them with all the latest events, offers, and announcements.

BRING IT ALL TOGETHER

Timely messaging

Set expiration dates on messages posted to your tenant portal so your announcements are always relevant.

BRING IT ALL TOGETHER

Communication records

Save a record of all announcements. See when tenants viewed the email or rent reminder so they can't say, "I never got it."

A CENTRALIZED PLACE FOR YOUR BUSINESS

Property management communication tool benefits

Make sure tenants are always up-to-date with important updates, special offers, and ongoing projects through mass announcements. By choosing between email, text, a phone call, or your tenant portal, you'll be able to reach your tenants on their most-used devices so there are never gaps in communication.

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property management software security

All major cards

Make it easy to collect rent online by accepting all major debit or credit cards.

FAQS

Your Questions Answered

Can messages in the portal have an expiration date?

Yes! As you create an announcement, you can set a date on which it will automatically expire.

How much does it cost to send announcements?

Sending emails and posting messages in the tenant or owner portal are free. Text and voice messages cost $0.02 each (or one communication credit per message sent). Your DoorLoop account comes pre-loaded with 100 communication credits for free for you to try. Each credit costs $0.02. When you run out of credits, you will be topped off with 500 more credits for only $10.

THOUSANDS OF HAPPY MEMBERS

Why use property management communication tools?

"Mass announcements have simplified communications and kept our tenants up to date on important matters, like maintenance in common spaces, holiday office hours, and even fun things, like resident socials. It's been an amazing tool."

Anisha Malhoutra

Property Manager, Lakeland Rentals

Black Friday Sale

Get 50% off your first 2 months & Onboarding

Prices start at $24.50/month for your first 20 units. Offer ends Friday June 10.

Set your business up for growth

Make more money, get organized, and grow your business with the highest-rated property management software.