Smarter property management for affordable housing portfolios

Spend less time on administrative tasks and more time serving the residents who depend on you. DoorLoop helps affordable housing teams manage more units without chasing paperwork.

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Everything you need. Nothing you don’t.

Built to handle the flexibility required for payments, residents, and maintenance in affordable housing properties.

Payments & rent tracking

Stay on top of rent collection without manual tracking, spreadsheets, or lost rent checks. Offer flexible options like ACH, credit cards, and debit to ensure you get paid on time, every time.

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Tenant portal

Give residents self-service access to view balances, make payments, and get updates 24/7. Centralize all communication and documents in one secure location to reduce back-and-forths.

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Tenant screening

Screen applicants to protect your properties and your tenants. Run credit, background, and eviction checks directly from DoorLoop for the highest quality tenants.

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Maintenance management

Handle maintenance requests quickly and keep properties running in top shape. Assign tasks, monitor progress, and keep records for every unit until every issue is resolved.

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See It In Action

Your questions answered

Is there a fee to collect rent payments?

You do not have to pay anything to collect rent payments. When your tenants pay by debit or credit card, they pay a 3% service fee. If they choose to pay via ACH (eCheck), they only pay $1.99 per payment.

Is all of my paperwork and data safe?

Absolutely. DoorLoop is encrypted with 256-bit encryption, the same level of security as banks. On top of that, you can customize access roles on your account so that each user only sees the information you want them to access.

What is affordable housing property management software?

Affordable housing property management software is a specialized tool for efficiently managing low-income properties. It handles rent, maintenance, and compliance with housing regulations.

What is an affordable housing property management software?

An affordable housing property management software helps make overseeing your properties easy. Track rent payments and subsidies, then connect any bank account to collect and reconcile payments all in one place. Send announcements to all tenants at once or communicate individually via email, phone, or your secure tenant portal. Receive maintenance requests, store files safely, and run custom reports to stay more organized than ever.

Is there a limit to how many people can use tenant portals?

Not at all. You can invite as many tenants as needed to their secure tenant portals at no additional cost.

Who can see the information I keep in DoorLoop?

You can add unlimited users to your account, and you can customize your users' access roles to make sure each person only sees what you want and need them to see.

What is apartment software?

Apartment software is a digital tool designed to help property managers oversee rental units, streamline daily operations, and enhance tenant communication.

What are the benefits of an affordable housing property management software?

You can track all upcoming, due, and overdue payments from tenants and government entities across all of your properties, ensure financial transparency with owners and other stakeholders with custom reporting, a comprehensive chart of accounts, and secure file sharing. Now you can go paperless and never worry about losing an important document again.