Landlords and property managers are constantly searching for ways to streamline their workload.

Whether it be by splitting the work, hiring more people, or finding some other solutions, property management companies always appreciate efficiency.

One of the most powerful ways to do this is by investing in property management software.

However, with so many options out there to choose from, it can be challenging to choose just one.

In this property management software review, we will be going over the Onsite property management software. We will be covering some of the features, the pricing, and some good alternatives.

So, to get started, let's go over what Onsite property management software is.

What is Onsite Property Management Software?

Onsite Software

The Onsite property management solution is a web-based rental property management software solution that services residential and commercial properties.

The software enables its users to produce and store various records and documents that pertain to their rental properties.

One of the greatest benefits of using this software is how accessible it is, compared to most property management software companies in the business.  

Property owners with a device that connects to the website can use the software from anywhere. This means that the property owner can use Onsite while actually visiting one of the properties.

Onsite also checks off many of the property management business requirements when it comes to a management solution. Customers can enjoy features such as:

  • Automatic Charges
  • Expense Tracking
  • Move-In/Move-Out
  • Online Tenant Payments
  • Paperless Work Orders

This means that tenants can use the software for a variety of reasons as well, like online payments and a straightforward means of communication.

Since property management software can have such a huge impact on your business, we have outlined everything that you will possibly need to know about to help you make your decision.

Onsite Features

One of the most important parts of any property management software is the features that it provides. Luckily, Onsite provides quite a few of them.

Above, we mentioned some of the key features that you would enjoy after purchasing Onsite. Below, we will be going into more detail and explaining how these features help streamline your business.

Automatic Charges

One of the most useful features that Onsite comes with is the ability to automatically post charges. This way, you can automatically calculate and post rents and late fees for tenants. This is extremely useful because it means that your tenants will never forget about a payment again.

The feature also allows for any other charge to be included. This means that you can add recurring charges like utilities and property taxes and then Onsite will automatically post them. Tenants also get an email sent to them every time a charge posts in order to remind them of it.

Expense Tracking

Another extremely useful feature that Onsite provides is expense tracking.

With expense tracking, the property manager can quickly see everything that they must pay and never miss a due date. The software provides a visual display with colorful reminders that allow you to see what bills or expenses are coming soon.

Onsite also allows you to print checks from the web itself which makes it even easier to pay all of your bills on time. You can also upload any invoices or receipts, enter payment information, and auto-populate the owner and expense reports.

On the display, the expenses are automatically color-coded based on the status as the month progresses. For example, charges that are highlighted in red are overdue, while charges that are highlighted in green are paid.


Onsite also handles all aspects of a tenant's move-in or move-out process. This means that moving from prospective tenant to current tenant to past tenant is extremely easy.

The best part is that the rent can be completely prorated automatically along the way.

If the property manager is new to the software but already has a collection of tenants, all of them can be easily added to the system.

From there, the property manager can enter any existing account balances or escrow balances. They can also include the security deposit or any unpaid rent that the tenant still owes.

The software even allows for the transfer of tenants from one property to another. All of the account balances can be transferred while also automatically adding a transfer charge to their account. And, when the tenant moves out, Onsite quickly takes care of it and stores all of the tenant information for a set time period.

Online Tenant Payments

One of the other useful features of the Onsite property management software is that it includes online tenant payments. Online tenant payments allow the tenant to make any kind of payment completely through the software.

Tenants can also view their statements whenever they want through the software. All that has to be done is that the property manager must input the tenant's email. Then, the tenant will receive an email to access their account and therefore start making payments.

The Onsite payment processor will automatically deposit any payments to the property manager's bank account and will provide both parties with their own receipts.

Paperless Work Orders

The last feature that we will be including in this list is the ability to create paperless work orders. These work orders. This feature is especially important when tenants have a task that they need done quickly. To place a work order, the tenant simply has to input the required information, like the work specifics, pictures, and any documents. The system will then send the vendor an email or text message with all the necessary information.

One thing that is important to note is that the vendor is also given their own email address. This is done to give the vendor the ability to view the progress on one of their work orders. They can also use the account to contact the landlord directly.

Now that we know all about Onesite's most useful features, let's go over how much one would be paying for the program.

Onsite Pricing

Onsite Pricing

Onsite actually has one of the more straightforward pricing plans out of the other property management solutions. With Onsite, you will be paying based on the number of units you have. For example, for 1-10 units, you will be paying $6.95 per month, and for 11-25, you will be paying $19.95.

However, it is important to notice that these prices all include the same features, even with the cheapest plans. This means that the prices are completely dependent on the number of units.

Now that we know all about Onsite's property management software cost, let's learn about one of their alternatives, DoorLoop.

Onsite Alternative: DoorLoop

DoorLoop homepage

If Onsite does not sound like the best property management software option for you, DoorLoop may have some of the things that you are looking for.

With DoorLoop, you get all of the property management tools and features that come with an all-in-one software tool, plus a whole lot more.

DoorLoop Features

  • Full Accounting Suite: Make DoorLoop your all-in-one accounting solution for all financial processes
  • Tenant Portal: DoorLoop's full tenant portal allows for seamless communication between the tenant and the property manager. It also provides a convenient place for online rent payments and other fees and tenant screening, all in one place.
  • Maintenance Management System: DoorLoop's maintenance request management also allows you to create and track maintenance requests across all of your properties.
  • Marketing Tools: A full suite of tools allowing you to list vacant units and fill them up as quickly as possible.
  • Stellar Customer Support: Around-the-clock customer support that makes the onboarding process a breeze with one simple call.

DoorLoop Pricing

DoorLoop's pricing starts at just $59 a month for 20 units.


You should already know how much of an impact software like this could have on the property management process, but the difficult part is choosing it.

Hopefully, by now you have been able to refine your decision of which online property management software to go with, whether it be Onsite or the all-in-one solution, DoorLoop.

If you want to take your portfolio management to the next level, be sure to look into DoorLoop to help you simplify and streamline the entire process. Whether you are on the hunt for residential or commercial property management software, if it has a door, you can use DoorLoop!

Be sure to schedule a free demo today!

Frequently Asked Quesitons

David is the co-founder & CMO of DoorLoop, a best-selling author, legal CLE speaker, and real estate investor. When he's not hanging with his three children, he's writing articles here!

Legal Disclaimer

The information on this website is from public sources, for informational purposes only and not intended for legal or accounting advice. DoorLoop does not guarantee its accuracy and is not liable for any damages or inaccuracies.