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Property management software can do all kinds of amazing things for landlords and property managers.
Finding the right tool, however, isn’t always easy.
There are countless different features and other factors to consider like customer service, ease of use, and pricing.
One option is Innago, a property management software known for its free plan that makes it a good starter option for those new to using software for property management.
Read on to learn about its features, pricing, pros and cons, and Innago reviews from real customers.
Plus, near the end, we’ll cover some great alternatives for those looking for something with a little more power than Innago property management software.
Is Innago Right for You?
Innago is a property management software with a basic set of features paired with a partly free starter plan.
It makes for a good option if you’re just starting out with property management software or if you're a small landlord with a small portfolio and only interested in a few basic features.
With that said, Innago is missing several stand-out features that are standard in property management software and aren’t at all premium features.
So, you’ll need to decide if you'd rather save a few dollars or get said features.
Innago Features
Innago is known for having robust reporting tools as well as somewhat unique verification tools.
It also has good leasing tools, though users often report having issues using those leasing tools.
Innago’s features include the following:
- Invoicing
- Basic accounting tools such as expense tracking and online payments
- Tax management
- Some basic leasing tools, such as credit checks
- Tenant tracking
- Reporting
- Maintenance management
- Owner portal
- Tenant portal
Innago Pricing
Innago is known for its free pricing tier, which has no monthly charge.
With that said, it’s not entirely without its costs.
Property management software that labels itself “free” often fails to mention the fact that fees for ACH and debit payments can add up to more than the monthly charge if it’s on the inexpensive side (~$50 per month):
So, while Innago doesn’t have a monthly charge, it does still charge a fee for ACH and debit transactions.
In addition, it charges $30-35 for background history checks:
Innago Pros and Cons
Now that we’ve touched on Innago’s features and pricing, let’s dive a little deeper by looking at some pros and cons.
This should give a more balanced view of why you may or may not want to choose Innago for your property management needs.
Innago Reviews
Before we get to alternatives, let’s look at a few Innago reviews to get a better picture of what users think of the software.
Note: These are real Innago reviews from users pulled from major review sites such as Softwareadvice and Capterra.
Best Innago Alternatives
Now that you have a good idea of whether Innago is a good fit for you or not, let’s talk about a few good alternatives that provide what Innago is missing:
1. DoorLoop
⭐⭐⭐⭐⭐ 4.8 (695 reviews)
DoorLoop is for you if you’re looking for the perfect marriage between a robust all-in-one feature set and affordability in rental property management software.
It offers a comprehensive set of features that covers every aspect of property management without a single thing left behind from accounting to leasing, maintenance, marketing, and more.
DoorLoop Features
- Make rent payment collection seamless with automatic rent payments, rent tracking, and a convenient tenant portal where tenants can pay rent and other obligations, message you, and more.
- Streamline your maintenance management from creating work orders to assigning them to a vendor, adding comments and attachments, paying vendors, and communicating with tenants along the way.
- Simplify your leasing process with tools for eLeasing, signing leases, tenant screening, database storage, and more.
- Supercharge your marketing with automatic listings, an IDX-approved website, and more.
- Enjoy tenant and owner portals to make it easier than ever to keep everything right in its place.
- Take advantage of powerful accounting features that allow you to handle all of your property accounting features from one place.
- Integrate with QuickBooks Online and other software you might want to use on the side.
DoorLoop Pricing
DoorLoop’s starter plan starts at just $49 per month for up to 20 units and includes a lion’s share of the features property managers and owners need.
Schedule a free demo of DoorLoop to try it out today.
2. Rentec Direct
⭐⭐⭐⭐½ 4.6 (189 reviews)
Another good option, Rentec Direct is affordably priced with a robust feature set.
If features are most important to you as a property manager, but you’re on a strict budget, Rentec Direct is one to consider.
With that said, users report the UI is dated and the software itself difficult to use and navigate.
Rentec Direct Features
- Robust accounting features
- Maintenance management
- Tenant portal
Rentec Direct Pricing
Rentec Direct starts at $45 per month for the first 10 units. After that, as opposed to a standard per-unit, per-month model in the industry, you’ll move up in tiers depending on how many units you have.
For 50 units, for example, you’ll pay $65, while 500 units is $550.
3. Condo Control
⭐⭐⭐⭐½ 4.6 (204 reviews)
Condo Control is an option for those looking for something built specifically for condos.
It has unique features designed for community management, including calendar management, though it falls short when it comes to managing multiple properties.
Users report that using the software with multiple properties can be confusing and cumbersome due to property data not being organized effectively.
Condo Control Features
- Bulletin boards
- Calendar management
- Parking tracker
- Online rent payments
Condo Control Pricing
Conco Control has named pricing tiers online, though doesn’t actually list its pricing.
Typically that means its pricing is on the higher end. However, you’ll need to contact the company directly to find out more about its actual pricing.
Should You Choose Innago?
Finding the right property management tool can make all the difference.
Not only can it save you hours upon hours of precious time, but also that time saved is money saved—and a whole lot less headache.
Only you can decide which tool is right for you, but we hope this Innago review helped you get a bit closer toward deciding which that is.
If you’re in need of any of the following:
- An all-in-one property management tool that offers everything you need to manage your entire portfolio and collect rent payments online from your rental properties
- A tool affordably priced so you can get the most value for money
- A tool with award-winning ease of use and incredible customer service
...then schedule a free demo of DoorLoop, and see why it’s the #1 Innago alternative and a great property management software.
Frequently Asked Questions
Is Innago really free?
Yes, Innago is completely free for landlords. There are no monthly fees or setup costs, and optional charges like tenant screening or ACH fees are typically paid by the tenant.
What is the most common praise or complaint in Innago reviews?
The most common praise in Innago reviews is its free pricing, simple setup, and easy-to-use interface. Users often mention how quickly they can get started without paying anything. The most frequent complaints focus on missing features, occasional bugs, and limited navigation that can slow down more complex tasks.
Is customer support at Innago helpful?
Customer support at Innago is widely praised as responsive and genuinely helpful, whether via email or phone. Reviews repeatedly highlight fast response times and effective issue resolution, with many users calling their support service “very helpful” or “excellent”.
Do landlords recommend using Innago?
Many landlords recommend Innago for its simplicity and no-cost access, especially if they are managing a smaller number of units. It’s often praised as a great entry-level tool that covers the basics like rent collection and lease tracking. For those needing advanced features or more customization, some users eventually move to more robust platforms.
When should I consider using Innago over other platforms?
You should consider using Innago if you're managing a smaller portfolio and want a simple, no-cost way to handle essentials like rent collection, lease tracking, and tenant screening. It’s a good fit for landlords who prioritize affordability over advanced features. If you need more tools, scalability, or customization, a platform like DoorLoop may be a better long-term solution.
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