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Managing a portfolio of rental properties or a property management company is like juggling; there’s too much in the air at once, and everything needs to be handled seamlessly.
This is where rental property management software (and this guide) comes in.
On any given day, you could be doing any or multiple of the following:
- Collecting rent payments from several tenants
- Navigating multiple new maintenance requests
- Paying out vendors for previous ones
- Screening several applicants
- Completing some applications
- Sending a report to one of your owners
- Putting up the listing for a vacant unit
That’s a lot to deal with.
Sure, a team really helps with that. But so does technology.
Below, we’ll talk a bit about what property management software with a tenant portal can do for your business and how it can transform how you operate.
We’ll follow it up with a list of the 5 best rental property management software tools with tenant portals available so you have great options to choose from.
First, let's talk about why having a tenant portal is important.
Why Should You Have a Tenant Portal?
A tenant portal makes rent collection and communication easier, which is one of the most valuable things rental property management software can offer. It streamlines payments by giving tenants a reliable and automated way to pay rent and other charges like pet rent, parking fees, or utilities.
Many platforms also let tenants submit maintenance requests and view payment history in one place. That means fewer emails, faster payments, and less manual work for you. Rent gets paid on time, issues are handled efficiently, and everyone stays on the same page.
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The 5 Best Rental Property Management Software With Tenant Portals
If you're looking for a better way to collect rent, manage maintenance, and stay in touch with tenants, a tenant portal can make all the difference.
The tools below offer user-friendly portals that streamline daily tasks and improve the experience for both landlords and renters.
Here are five of the best rental property management software options that include built-in tenant portals.
1. DoorLoop
⭐⭐⭐⭐⭐ 4.8 (695 reviews)
Want an all-in-one rental property management solution with a robust tenant portal?
DoorLoop is the pick for you if you want these features and more:
- All the features mentioned above (and more)
- Stellar—and responsive—customer service
- A design with ease-of-use in mind starting with the login page
- Affordable pricing
- Renters insurance (a partnership with Lemonade and Sure)
DoorLoop is designed by property managers, for property managers.
It was crafted with many of the common pain points of other property management software (i.e., slow and clunky UI and lousy customer service) in mind.
Whether you deal strictly in rental properties or have a mixed portfolio, DoorLoop can handle any type of property.
DoorLoop features
- Manage your entire property accounting in one place: DoorLoop allows your tenants to pay rent online (and owners receive payments directly to their bank account) , automatic payments, payment history, integration with accounting software like QuickBooks.
- Give residents access to a convenient tenant portal: Collect rent, communicate with tenants, and even allow tenants to submit maintenance requests themselves directly within the app.
- Streamline your work order management: After tenants submit their maintenance request or service request within the app, the property manager can create the work order, attach notes and images, assign it to a vendor, pay that vendor, and communicate with the tenant every step of the way.
- Grant property owners access to their own portal: Print checks, run reports, and more to maintain transparency with your property owners.
- Make your marketing and screening easy: Automatically list vacant units on top sites, screen tenants, and run background checks, all within the app.
- Benefit from much more: DoorLoop has a plethora of other features to give your property management business a competitive edge in the industry.
Schedule a free demo today!
2. Rentroom
⭐⭐⭐⭐½ 4.6 (28 reviews)
Rentroom is a complete property management solution that boasts good accounting features and an intuitive interface.
The software also has some unique community features, making it a decent option for condos, multi-family, and HOA properties.
Rentroom’s accounting reports are limited, though. If that’s a key feature for you, this might not be the best option.
Rentroom features
- Online rent collection and payment reminders
- Other basic accounting features such as cash reconciliation
- Tenant portal
- Maintenance management
3. TenantCloud
⭐⭐⭐⭐☆ 4.3 (403 reviews)
TenantCloud is one of the more affordable options on this list.
What’s the trade-off? TenantCloud as a whole offers a limited number and scope of features compared to most other property management tools.
TenandCloud features
- Basic accounting features like online rent payments and reports
- Work order management
- Vendor payments
4. Rent Manager
⭐⭐⭐⭐½ 4.6 (529 reviews)
Similar to Landlord Studio, Rent Manager offers a clean desktop and app version.
However, where Rent Manager differs is in its relatively expansive feature set.
Rent Manager easily has one of the longest lists of features of the software mentioned here, but its UI is known for being a bit clunky. Its pricing isn’t transparent either.
Rent Manager features
- Accounting features such as online rent payments and reporting
- Owner portal
- Vendor payments
- QuickBooks integration
5. Propertyware
⭐⭐⭐⭐☆ 3.9 (323 reviews)
Propertyware is another rental management software with strong accounting features, such as custom reporting and automatic payment reminders.
If you’re particularly interested in strong accounting report capabilities, Propertyware is worth considering. It has some of the best accounting features on this list.
The big drawback is that Propertyware is designed for more extensive portfolios above 250 units, so pricing is high.
Propertyware features
- Strong accounting features and comprehensive reports
- Maintenance order management
- Owner portal
- Tenant communications
Try the Best-Rated Tenant Portal Property Management Software in the Industry
Sifting through the sea of options can make it hard to choose which rental property management tool you go with.
You can jump in now and see why DoorLoop is known for its ease-of-use and responsive customer service while getting all features you need to take your property management efforts to a whole new level.
Get started with DoorLoop’s rental property management software today by scheduling a free demo.
Frequently Asked Questions
How does a tenant portal work?
A tenant portal works by giving renters secure login access to a web or mobile platform connected to the property management software. Once logged in, tenants can pay rent, set up recurring payments, submit maintenance requests, and view documents like leases or payment history.
What are the benefits of having a tenant portal?
A tenant portal makes it easier for tenants to pay rent, request maintenance, and access important documents all in one place. For landlords, it reduces manual work, improves communication, and speeds up rent collection. It also creates a more professional and efficient experience for both parties.
Are tenant portals easy for renters to use?
Yes, most tenant portals like DoorLoop's are designed to be user-friendly and intuitive, even for renters who aren’t tech-savvy.
Is a tenant portal actually necessary for my renters?
It’s not strictly necessary, but a tenant portal can make things much easier for both you and your renters. It streamlines rent collection, maintenance requests, and communication, helping you stay organized and saving time in the long run.
How do I set up a tenant portal for my rental property?
You can do so easily in DoorLoop. To set up a tenant portal, go to Settings, adjust your portal preferences, then invite tenants by email or phone. Once invited, tenants can log in to pay rent, submit requests, and access documents online.
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