The DoorLoop tenant experience
Pay rent, submit maintenance requests, and manage your lease all from one easy app. No phone tag. No paperwork. Just a simpler way to rent.
Why DoorLoop?
Surprisingly simple
The DoorLoop tenant portal is designed for easy access. Whether you're tech-savvy or not, paying rent and communicating with your landlord takes just a few taps.
Secure & trusted
Personal information and payment details are protected with bank-level encryption. Pay with confidence knowing your data is always safe.
Available anywhere
Whether you're at home or on-the-go, you're always connected to your rental for payments, lease information, maintenance and more.
Friction-free renting
No more chasing updates or digging for answers. Just a transparent and supportive rental experience.
Easy renting every day
The DoorLoop Tenant Portal gives you the tools to handle everything about your rental—on your schedule, from any device.
Pay rent online
Set up one-time or recurring rent payments directly from your bank account or card. Get reminders before rent is due, view your payment history, and never worry about a lost check again.
Submit maintenance requests
Skip the phone call. Send maintenance requests from your phone, and track the status in real time until it's resolved. Fast, simple, and documented.
Simpler communication
Send and receive messages through the portal so nothing gets lost in a text thread, and you always have a record of what was said.
Announcements on the fly
Important updates from your landlord — lease renewals, building notices, policy changes — come straight to your portal so nothing gets missed.
Hear how DoorLoop helps tenants
Your questions answered
What is DoorLoop?
How do I pay rent through DoorLoop?
Is my personal & payment information safe?
Do I need to buy DoorLoop to use it as a tenant?
Can I submit maintenance requests through DoorLoop?
How do I get access to DoorLoop as a tenant?
Explore more roles
Discover how DoorLoop helps reduce friction with a streamlined experience every day for every stakeholder.
Resources & learning materials
Bring your entire rental portfolio under one roof so you can move faster and manage every property with all the support you need to stay organized and grow.
Serious about property management?
Save more time. Manage more units. Unlock more growth. Request a demo and see if it's the right fit.