How Lion Property Management saved 20 hours a week and scaled faster

Growing fast without an operational backbone to support it

Brothers Shahab and Josh Hendizadeh were scaling quickly. Their portfolio was expanding, their team was growing, and their operational footprint stretched across several rental communities. But behind that momentum was a workflow straining under its own weight. Information lived in too many places. Tasks were distributed through texts and emails. And the smallest oversight could snowball into real consequences across hundreds of units.

They knew they needed something structured enough to support growth, but intuitive enough to keep everyone aligned.

“We needed something that could grow with us, something that could keep everything in order as we scaled.”

And with more properties coming online, the margin for error was shrinking. They needed clarity. They needed consistency. They needed software that could match their pace.

Clarity, coordination, and a team moving as one

It wasn’t a single feature that sold them on DoorLoop but the feeling that the entire operation could finally move as one.

Instead of tracking tasks across messages, the team could create work orders, assign responsibilities, and follow the progress without digging for updates. And when they needed support or clarification, they weren't left guessing.

“If we ever have any questions, DoorLoop is right there with us.”

DoorLoop gave them control like they never had before. The ability to document everything and maintain clear records meant fewer fires and more proactive management. It also meant their growing team could collaborate without stepping on each other’s toes.

For the first time, their internal processes had the same professionalism and precision as the real estate they operated.

From scrambling to structured

The Hendizadeh brothers saw the shift almost immediately. Tasks that once slipped into inboxes or vanished in message threads now lived inside a dependable workflow. Their team stopped working from memory and started working from clear, documented processes.

The difference showed up in their day-to-day, but also in the bigger picture: how decisions were made, how communication flowed, and how smoothly their properties ran.

“It’s been awesome. It’s changed the way our team works.”

For Shahab and Josh, the transformation wasn’t abstract. It was the difference between running to keep up and running with intention—supported by software that made their growth feel organized, not overwhelming.