How Ryan stopped chasing tenants and gained family time with DoorLoop

When rent collection becomes a safety risk and an operational burden

For Ryan Ekema, property management wasn’t the kind of job you could leave at the office. He'd spent 16 years in the industry, much of it working in low-income housing where collecting rent often meant driving across town, knocking on doors, and facing confrontations that escalated far beyond inconvenience.

The emotional strain tied directly to his operational challenges. He moved from pen and paper to software that only solved pieces of the puzzle. Every workflow—rent collection, messaging, accounting, work orders—lived in a separate tool. Nothing connected. Nothing streamlined. Nothing made his day lighter.

And the weight of all of it kept spilling into the time he wanted for himself and his family.

“I had to chase people around. I received multiple threats and was knocking on people’s doors asking for money at different hours of the day.”

The work was demanding. His tools only made it harder. And the emotional cost was becoming too high to ignore.

Replacing the pile of workarounds with one great software

Ryan began searching for a single software solution that could replace his multiple subscriptions. He needed something that didn’t just track rent or send messages, but tied everything together—payments, banking, notifications, and work orders—all in one place.

When he found DoorLoop, he knew he’d stumbled into exactly what he thought he couldn’t find.

“I’ve never been able to find a program with an all-encompassing suite like DoorLoop.”

Through guided onboarding and a simple rollout, he replaced his cobbled-together workflow with one cohesive software experience. Automated rent collection removed the daily cycle of reminders and confrontations. Work orders stopped requiring separate tracking tools. Banking integrations made month-end reconciliation straightforward instead of draining.

For the first time in his career, everything he needed lived in one clean, predictable software environment he could access from anywhere.

Gaining time back for his most important job—being a dad

DoorLoop completely reshaped Ryan’s days. The hours once lost chasing payments, checking ledgers, or juggling disconnected tools were suddenly open again.

“DoorLoop helps me save at least four to five hours every week.”

Automated rent collection removed the danger and emotional strain of in-person payment chasing. Notifications now go straight to tenants. Payments arrive without confrontation. And work orders no longer require manual coordination.

But the moment that defined everything wasn’t operational—it was personal.

“The moment I realized DoorLoop was helping was when I was able to sit down and play with my kids the first week I had the subscription.”

DoorLoop wasn’t simply a software upgrade; it improved his business and his personal life.