How Risa Bourgeois replaced 20 years of spreadsheets with DoorLoop

Running blind between two buildings

When Risa Bourgeois took over two multifamily properties totaling 120 units, she inherited more than new asserts—she inherited a total mess. Each building had its own way of doing things, data lived in different places, and nothing offered real structure or confidence.

Without uniformed systems, Risa spent too much time trying to reconcile information instead of acting on it.

“We’re operating two properties that should be managed the same way, but the tools we were using just didn’t support that.”

She needed clarity, consistency, and a structure she could trust every day.

One roof for two properties

Risa was looking for something that made sense, something she could trust to keep two properties operating in sync.

The transition to DoorLoop surprised her. The learning curve  turned out to be intuitive thanks to DoorLoop’s onboarding team and migration process.

“The transition was smoother than expected. We were really happy we didn’t have to spend time entering data.”

And whenever she needed help, she got it.

“There’s not a time I reach out to DoorLoop support that they can’t answer a question.”

Everything she had been missing began to fall into place. Documentation became immediate and organized. Tasks that once required sorting and searching through spreadsheets were suddenly visible at a glance.

Seeing everything, missing nothing, and gaining time back

Her workdays instantly felt different. No spreadsheets to juggle. No hunting for information or second-guessing. Now she could open DoorLoop for a dashboard that "summarizes everything you want to know."

That clarity didn’t just make her more efficient. It made her more confident. And the time savings were real:

“Every week, DoorLoop saves me around five to eight hours.”

Those hours meant everything. They gave her space to lead, to plan, and to operate proactively instead of reactively.

“It’s truly been a game-changer for us.”