How Luis Padilla ran his properties without canceling his round of 18

More doors, more fires, same number of hours

Cox and Co. Rentals does not sit still; growth is the whole point. But growth has a downside. More doors mean more moving pieces, and property management is the fastest way to lose your day to little fires.

Luis had already seen what "big-name" software looked like in his market and what it cost. The problem wasn’t that tools didn’t exist. It was that the wrong tool made everything heavier: slower workflows, more manual steps, and an operation you couldn't really run while out in the world doing the job.

Luis needed something that could keep the whole operation moving, even when he wasn’t behind a desk. He was sure older legacy software options wasn’t the answer.

Software that keeps you on the course, not in your desk chair

DoorLoop won them over because it was built for the real nature of property management: on the go, mid-task, and while life is happening. Luis kept coming back to how streamlined the software felt and how everyone involved gained the right visibility.

“In the personalized tenant app, tenants can submit their work orders, they can make payments, and everything is trackable for them. Same thing on the owner's side. The owner's app portion is fantastic. It keeps everything tracked online.”

The value wasn’t just convenience for tenants. It was how DoorLoop connected the full chain—tenant request, vendor assignment, notifications, invoice, and payment—without Luis having to micromanage every step.

That’s the difference between software that’s "nice" and software that actually changes your day: it keeps the work moving while you keep living your life.

The morning dashboard that replaced the daily scramble

“I was playing 18 holes with a buddy of mine and a work order came in—a hot water heater was out. The tenant was notified right away. By the time I finished the round, the vendor had already put in his invoice, we paid it, and DoorLoop did its thing, and it just saved me hours and hours of work.”

Luis no longer starts his day by digging for problems; he starts with a dashboard that tells him what matters, fast. That’s what makes scaling feel possible rather than exhausting.

“Every time I log in in the morning, DoorLoop shows me whose leases are coming up, who's paid, who hasn't paid, and any new requests that might come up from any new tenants. It's all there.”