ClickCease

How Rebecca McPeak found growth and pushed past her paper problem

THE problem

Manual processes and scattered information made growth overwhelming

Managing over 100 units, Rebecca McPeak relied on pencil, paper, and spreadsheets—tools that quickly became unmanageable as her portfolio expanded. Rent tracking grew inconsistent, leases were scattered across different locations, and administrative tasks consumed more and more of her days.

“Pencils and paper got to be a bit much with the properties,” she said, describing the breaking point that led her to search for a better system.

Tax season was especially painful. Without centralized records, preparing annual reports meant physically laying out bills, expenses, and rent histories one by one to rebuild her data every year.

“Before then, I was just keeping track [myself]. I'd have to lay out all my bills and expenses and do a new spreadsheet, and that was hours of work.”

Rebecca felt the mounting pressure of running a growing operation without a reliable structure—and she knew something had to change.

THE SOLUTION

A simple, intuitive software that brought clarity to a complex portfolio

When Rebecca began researching property management software, DoorLoop quickly stood out. She was drawn to its clean interface and practical layout, which felt immediately accessible.

“I was reviewing different property management programs... I came across DoorLoop, and it seemed to have the best simple layout and program that would work for me as far as the properties we have.”

The onboarding experience reinforced the decision. Support was friendly and responsive, guiding her patiently as she transitioned years of scattered information into a structured digital system. Once she started with DoorLoop, Rebecca realized how much easier her work could be.

“I realized that using DoorLoop was going to make all of this information easier to keep track of... Monthly rents, expenses, and changing of leases... is all much more organized and easy to use.”

What had once required multiple tools and manual processes now lived in a single, unified platform.

THE OUTCOME

Hours saved, stress eliminated, and confidence restored

The shift was immediate. Tasks that once took hours—especially financial reporting—were reduced to minutes.

“It was so nice to be able to just go in and print those off and know that I was organized and had everything that I needed to have.”

DoorLoop’s customizable homepage helped her stay on top of daily operations with ease.

“My favorite feature of DoorLoop is the way the layout works...I have a section [where] people still owe rent. It's easy to look at that homepage and see right away who I need to follow up with.”

For the first time, managing a large and diverse portfolio felt organized, predictable, and fully under control. After years of working harder than she needed to, Rebecca finally had a system that worked as hard as she did.

“I wish I'd have started sooner.”

“Before DoorLoop, I tracked everything with paper spreadsheets and tax season was hours of stress. Now I can pull reports in minutes, see who owes rent right from the dashboard, and stay organized across 130+ properties.”

Rebecca

Rebecca McPeak's Story

The use of DoorLoop has helped me be more organized. I can put them on right end and whether you have three, four or five properties, or over the 130 that we have, I think DoorLoop can help anyone be more organized and it's easy to use.

My name is Rebecca McPeak of McPeak Management in Wichita, Kansas.

We specialize in single-family homes, mainly with duplexes and we started buying commercial property as well. Currently, we have over 130 units.

What made you want to try DoorLoop?

Before DoorLoop, I was just using a simple paper spreadsheet to keep track of leases when people paid rent, and if they were late, and what my expenses were. So it was very difficult to make sure I was keeping track and being organized. 

What changed after you started using DoorLoop?

So, once I started DoorLoop and I realized that my old way of using a simple spreadsheet [wasn't organized]; I was much more organized; it was easy to keep track; I could quickly find out information that I needed; who still needed to pay rent; and where I was with my expenses.

How many units do you have in your portfolio?

We have approximately 130 plus units anywhere from single-family homes with a two one, or three two, up to a five three. And we also have duplexes that range from three twos, to a two one. And we have just started in commercial property that one is a three unit that rents out and then we have a larger building that has a single tenant that rents. 

How much time does DoorLoop save you?

With DoorLoop, the time saving was especially noticeable during tax season, when I was preparing my reports, it was so nice to be able to just go in and print those off and know that I was organized and had everything that I needed to have. Before then I was just keeping track. I'd have to lay out all my bills and expenses and do a new spreadsheet. And that was hours of work. So now with having it already in the system and being able to just print my reports, it's done in minutes. 

What is your favorite DoorLoop feature?

My favorite feature of DoorLoop is the way the layout works, where I can change it to how it works best for me. And I have the section that's people still owe rent is my favorite part because it's easy to look at that homepage and I can see right away who I need to follow up with on their rent.

How was your onboarding experience?

I would definitely give DoorLoop a 10. I felt that they were easy to work with, no question was a dumb question. They made me feel like I was able to get on and work with it right away. And any questions I had, the chat is great to follow up with on any new feature I may have questions on.

What would you change if you could go back?

With DoorLoop, I wish I'd have started sooner. I spent years of being disorganized to the point where I was always worried that I was leaving information out, not keeping track of something important. And once I switched to DoorLoop, it was a much more organized and well planned out program to be able to use and keep track of everything.

What is one piece of advice you would offer?

I think DoorLoop is well organized, easy to use and has great customer service, and I feel like it would help you keep your business put together, that you are more organized in how you keep track of everything.

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