How Rebecca McPeak found growth and pushed past her paper problem

Manual processes and scattered information made growth overwhelming

Managing over 100 units, Rebecca McPeak relied on pencil, paper, and spreadsheets—tools that quickly became unmanageable as her portfolio expanded. Rent tracking grew inconsistent, leases were scattered across different locations, and administrative tasks consumed more and more of her days.

“Pencils and paper got to be a bit much with the properties,” she said, describing the breaking point that led her to search for a better system.

Tax season was especially painful. Without centralized records, preparing annual reports meant physically laying out bills, expenses, and rent histories one by one to rebuild her data every year.

“Before then, I was just keeping track [myself]. I'd have to lay out all my bills and expenses and do a new spreadsheet, and that was hours of work.”

Rebecca felt the mounting pressure of running a growing operation without a reliable structure—and she knew something had to change.

A simple, intuitive software that brought clarity to a complex portfolio

When Rebecca began researching property management software, DoorLoop quickly stood out. She was drawn to its clean interface and practical layout, which felt immediately accessible.

“I was reviewing different property management programs... I came across DoorLoop, and it seemed to have the best simple layout and program that would work for me as far as the properties we have.”

The onboarding experience reinforced the decision. Support was friendly and responsive, guiding her patiently as she transitioned years of scattered information into a structured digital system. Finally, Rebecca realized how much easier her work could be.

“I realized that using DoorLoop was going to make all of this information easier to keep track of... Monthly rents, expenses, and changing of leases... is all much more organized and easy to use.”

Hours saved, stress eliminated, and confidence restored

The shift was immediate. Tasks that once took hours—especially financial reporting—were reduced to minutes.

“It was so nice to be able to just go in and print those off and know that I was organized and had everything that I needed to have.”

DoorLoop’s customizable homepage helped her stay on top of daily operations with ease.

“My favorite feature of DoorLoop is the way the layout works...I have a section [where] people still owe rent. It's easy to look at that homepage and see right away who I need to follow up with.”

For the first time, managing a large and diverse portfolio felt organized, predictable, and fully under control. After years of working harder than she needed to, Rebecca finally had a system that worked as hard as she did.

“I wish I'd have started sooner.”