How DoorLoop helped Kevin Nickell grow from contractor to confident property manager

A Growing Commercial Portfolio Stuck in Manual Management

Kevin Nickell never set out to become a property manager. His company, Esteem Land, built its reputation in commercial construction, not rent rolls. But as the years went on and more buildings were acquired, ownership naturally evolved into management. And that’s where the tension began.

His tools were built for a contractor’s world: QuickBooks, handwritten invoices, manual receipts, and memory. It was enough when they had just a few commercial tenants. But once the portfolio expanded into 35–40 units across office, retail, and industrial spaces, the old workflow couldn’t hold.

The cracks showed up in the most high-stakes part of the job:

“When tenants didn’t pay, keeping track manually was quite difficult. There were times we would miss rents and realize weeks later.”

Managing commercial properties meant higher expectations, tighter timelines, and no room for preventable errors, yet Kevin’s systems were still built for a smaller business he no longer ran.

From highly rated to the preferred choice

Working through online reviews and comparisons, Kevin kept coming back to one name. He chose DoorLoop for its reputation, its ease of use, and the sense that it wouldn’t take months to onboard his team.

Once he signed on, the experience matched the promise. Setup wasn’t just smooth, it was guided. The onboarding team walked him step-by-step through configuration and answered questions immediately.

“I would definitely give them a 10. The team was amazing.”

The biggest difference showed up where he previously had the most frustration: rent collection. Kevin no longer had to chase down checks or track receipts manually.

“Tenants are able to automatically pay their rents online. It's just an amazing system.”

With DoorLoop, his commercial portfolio finally had the operational backbone it was missing.

Portfolio and a process that finally feel scalable

The shift to DoorLoop delivered immediate time savings—a few hours each week—but the impact went further. It changed how confidently Kevin could operate.

Automated rent collection eliminated the guesswork that once led to missed payments. Now the software does it for him. Payments appear, records update, and reminders go out without anyone needing to intervene.

For Kevin, that reliability isn’t just convenient; it’s a strategy. It gives him room to focus on acquisitions, operations, and long-term planning.

“Life moving forward with DoorLoop is going to be great. I’m excited to purchase more properties and move forward with management.”

DoorLoop didn’t just make management easier for Kevin. It made growth feel possible and sustainable.