ClickCease

"Ever since we have brought on DoorLoop, our unit count has increased."

John Shoup
Property Manager
|
VOLTE Property Solutions Team

Now using DoorLoop, having everything in there from tenant ledgers to notes, to work orders, to any type of report we need, either on the front end or the backend, having everything accessible and in one location has definitely improved and made things a lot easier.

Location
Arizona
Number of Units
10 - 100
Property Types
Residential
“My favorite feature about using DoorLoop would have to be the accessibility. Whether I’m on my phone, laptop, or desktop, I can resolve issues on the spot instead of waiting until I get back to the office.”

John Shoup

Property Manager

Read the full testimonial

Meet John Shoup, a dedicated property manager, who discovered DoorLoop, a comprehensive property management software designed to streamline his daily tasks.

With DoorLoop's user-friendly interface and robust features, John found himself better equipped to handle tenant communications, maintenance requests, and financial management effortlessly.

The software's intuitive design has enabled him to stay organized and efficient, allowing him more time to focus on growing and improving tenant satisfaction. Since integrating DoorLoop into his workflow, John has experienced a significant reduction in administrative burden and an increase in overall productivity.

Read the full testimonial

Meet John Shoup, a dedicated property manager, who discovered DoorLoop, a comprehensive property management software designed to streamline his daily tasks.

With DoorLoop's user-friendly interface and robust features, John found himself better equipped to handle tenant communications, maintenance requests, and financial management effortlessly.

The software's intuitive design has enabled him to stay organized and efficient, allowing him more time to focus on growing and improving tenant satisfaction. Since integrating DoorLoop into his workflow, John has experienced a significant reduction in administrative burden and an increase in overall productivity.

More Raving Fans

All Raving Fans
10 - 100
 Units
Video Testimonial
Content Testimonial
Commercial
Residential
Missouri
"Sky is the limit, especially with DoorLoop by our side."
View Case Study
10 - 100
 Units
Video Testimonial
Content Testimonial
Commercial
Georgia
"DoorLoop saves me a lot of time."
View Case Study
10 - 100
 Units
Video Testimonial
Content Testimonial
Commercial
Tennessee
"DoorLoop definitely saves us considerable amount of hours every single month."
View Case Study

Serious about property management?

Save more time. Manage more units. Unlock more growth. Choose DoorLoop’s property management software.

Please submit a valid email.
Please try again.
CASE STUDY

How John Shoup improved tenant satisfaction and grew his portfolio with DoorLoop’s Mobile App & Communication Tools

Watch Their Story
Client Location
Arizona
Client Portfolio Size
10 - 100
Client Business Name
VOLTE Property Solutions Team

Portfolio type:

Most used features:

What they used before DoorLoop:

Spreadsheets, Pen & Paper

Watch John Shoup's Story

“My favorite feature about using DoorLoop would have to be the accessibility.

Whether I’m on my phone, laptop, or desktop, I can resolve issues on the spot instead of waiting until I get back to the office.”

‍

The Problem

As Volt Property Solutions grew toward ~50 units, their original setup—Excel spreadsheets and manual processes—couldn’t keep up. Information was scattered, tasks took too long, and everyday work like move-ins, rent tracking, and maintenance updates required too much back-and-forth. They needed a true property management platform that could centralize data, support growth, and still be easy for tenants and staff to use.

  • Manual spreadsheets and scattered data made even simple tasks slow and error-prone.
  • No single source of truth for ledgers, notes, work orders, and reports.
  • Staff often had to say “I’ll get back to you,” creating delays and frustration.
  • The team reached a point where growth demanded real software, not ad-hoc tools.

‍

The Solution

Volt Property Solutions evaluated multiple property management platforms and chose DoorLoop for its accessibility, usability, and support. DoorLoop gave them a unified system where tenants, staff, and owners all interact through one platform—from payments and work orders to documents and reporting.

  • Centralized platform with tenant ledgers, notes, work orders, and reports all in one place.
  • Tenant app & portal for paying rent, submitting maintenance requests, and accessing documents.
  • Full accessibility on phone, laptop, and desktop, ideal for a manager constantly in the field.
  • Fast, responsive support and sales team, available via chat, email, and phone when issues arise.
  • Smooth tenant onboarding, with residents frequently saying it’s better than previous platforms they’ve used.

‍

The Outcome

With DoorLoop in place, Volt Property Solutions has been able to grow unit count while reducing back-office workload, instead of increasing it. Admin tasks are faster, information is always at their fingertips, and tenant issues are handled more quickly—strengthening relationships with both residents and owner-clients.

  • Unit count increased after adopting DoorLoop, without a proportional increase in admin effort.
  • Back-office work and admin time decreased, freeing the team to focus on growth and client acquisition.
  • Tenant issues are resolved faster, thanks to in-app communication and easy access to records.
  • On-the-spot problem solving in the field is now possible via mobile access, instead of “I’ll check when I’m back at the office.”
  • Owner and tenant experience both improved, supporting Volt’s reputation and long-term expansion plans.

The Problem

Primarily for enterprise portfolios

Before DoorLoop, Rebecca managed 130+ properties with pencil, paper, and spreadsheets. Tracking leases, rent payments, and expenses manually was disorganized and time-consuming.

Tax season stress

Preparing reports required hours of sorting bills, recreating spreadsheets, and reconciling data by hand.

Lack of organization

Managing such a large portfolio without dedicated software left her constantly worried about missing important details or losing track of tenant payments.

1
2

The Solution

Discovery

Rebecca researched several platforms and chose DoorLoop after a demo showed its simple and
user-friendly layout.

Onboarding

DoorLoop's team uploaded her data, provided training, and made her feel supported through chat and follow-ups.

Centralization

Rebecca researched several platforms and chose DoorLoop after a demo showed its simple, user-friendly layout.

Reporting

DoorLoop's team uploaded her data, provided training, and made her feel supported through chat and follow-ups.

Outcomes

Saved hours during tax season with instant reports

Simplified property management despite managing 130+ units

Gained quick visibility into rent status via dashboard

Benefited from friendly onboarding and fast support

Improved organization and reduced stress about missing key data

3

The Problem

Primarily for enterprise portfolios

Before DoorLoop, Rebecca managed 130+ properties with pencil, paper, and spreadsheets. Tracking leases, rent payments, and expenses manually was disorganized and time-consuming.

Tax season stress

Preparing reports required hours of sorting bills, recreating spreadsheets, and reconciling data by hand.

Lack of organization

Managing such a large portfolio without dedicated software left her constantly worried about missing important details or losing track of tenant payments.

How DoorLoop Solved it

Discovery

Rebecca researched several platforms and chose DoorLoop after a demo showed its simple and
user-friendly layout.

Onboarding

DoorLoop's team uploaded her data, provided training, and made her feel supported through chat and follow-ups.

Centralization

Rebecca researched several platforms and chose DoorLoop after a demo showed its simple, user-friendly layout.

Reporting

DoorLoop's team uploaded her data, provided training, and made her feel supported through chat and follow-ups.

Outcomes

Saved hours during tax season with instant reports

Simplified property management despite managing 130+ units

Gained quick visibility into rent status via dashboard

Benefited from friendly onboarding and fast support

Improved organization and reduced stress about missing key data

"Before DoorLoop, I tracked everything with paper spreadsheets and tax season was hours of stress. Now I can pull reports in minutes, see who owes rent right from the dashboard, and stay organized across 130+ properties."
THE #1 RATED PROPERTY MANAGEMENT SOFTWARE

Loved by ten of thousands of customers

The ultimate goal for me was to grow my portfolio to 100 doors, which I achieved. DoorLoop allowed me to automate a lot of the processes that were manual and time consuming.

Chris Lambu

I love knowing that my tenants have the ability to log into their tenant portal and handle anything they need.

Jessica Mekal

I can go on and on about the features. Everything is in one place. I wouldn't have it any other way.

Risa Bourgeois

Serious about property management?

Save more time. Manage more units. Unlock more growth. Choose DoorLoop’s property management software.

Please submit a valid email.
Please try again.