"DoorLoop is simple, efficient, and easy to learn!"

By using DoorLoop, it frees up my time to do other things, whether it's spending time with my wife and kids, or looking at other opportunities to acquire property and continue to grow the portfolio.

How many units do you currently manage?

My name is Christopher Campbell. My company is Failte Residential. We are based in St. Paul, Minnesota, and I manage smaller multi-unit properties, four to eight units with a total of 39 units under management.

How did you get into property management?

I own and manage properties because I was looking for a way to diversify my income stream. And so about 15 years ago, my wife and I started out by buying a single-family rental investment property and then continued to grow that into the portfolio that we have today. And we continue to add new properties every year.

How did you hear about DoorLoop?

I heard about DoorLoop, as I was searching for a property management system, I had gone from eight units under management up to 39 units. And it was a significant jump for me that Excel and some free online programs were no longer cutting it. So I just started researching online different options and came across DoorLoop and I thought that it would work for me.

What was your onboarding experience like?

I've been very happy with it with onboarding and sales, I would say my experience was a 10. You know, everybody was very helpful and answered my questions, and was willing to work with me on my schedule.

You know, I have a full-time day job plus managing properties. And so flexibility was important as we were going through that onboarding process. And they were certainly flexible and again, helpful with trying to get me up and running DoorLoop employees in the customer support team are very accessible.

That's another feature that I love about DoorLoop is if I ever have a question, there's a button in the corner that I can tap and shoot a message off to somebody instantaneously. And within a short order, they responded back to me, they're able to log into the system, and they've helped me figure out any issues that I have. So that's been incredibly important for me, as I've onboarded and grown my business with DoorLoop, just to have that team of professionals there who can support me, as I try to run my business 

What changed after you started using DoorLoop?‍

As I grow my portfolio size, I can't have an individual relationship with all of my tenants. Often I don't remember the names of which apartments they're in. And to be able to just send out a mass text communication to everyone letting them know about the situation or anything. It just makes my life easier, having DoorLoop.

What is your favorite DoorLoop feature?

My favorite DoorLoop feature is the bank integration, the ability to connect my outside bank accounts into the DoorLoop system and just have it automatically pull in all of my transactions saves me a lot of time having to actually go in and and enter those. 

They're already pulled into the system, I just have to go categorize what it was review it and it just makes my life that much easier on the accounting side.

How much time does DoorLoop help you save?

I think with a portfolio of my size, I probably save at least five hours a week, DoorLoop has made my life easier. It's the simple, efficient, easy to learn software that has helped automate my property management business.