Payment collection up 80%, paperwork down

Amelia Crannell

Maine

Office Manager at Leading Property Management Services of Maine, LLC

10 - 100

Units

THE problem

Everything tracked by hand

"Before using DoorLoop, everything we had in place for keeping track of properties, units, and tenants was manually entered. This made it tough to stay organized and make sure we didn't drop the ball on things like renewals & late rent."

THE SOLUTION

Three upgrades. Zero paperwork.

"Being able to collect rent online instead of by cash or check has been one of the best upgrades for us and makes it easier for tenants to pay on time. When it comes to work orders, DoorLoop makes it so much easier to make sure tasks don't get forgotten and actually get completed. We also love having the ability to be able to send out individual and group messages because it makes it so much easier to communicate with our tenants and also saves us time from having to drive to properties to notice them with paper."

THE OUTCOME

From dropped balls to dialed in

"Since switching to DoorLoop, our operations have become significantly more streamlined and efficient. We have a lot less paperwork to file, are able to spend more time working on what matters and less time correcting mistakes when it comes to payments, leases, and work orders. Payment collection improved by 80%. The best part of using DoorLoop for us is the ease of use and the continuous new features. Also, the customer service is amazing! Any time we need help, someone is here to quickly answer our questions."

"The best part of using DoorLoop for us is the ease of use and the continuous new features. Also, the customer service is amazing! Any time we need help, someone is here to quickly answer our questions."

Amelia