Property Operations & Resident Experience
Managing a property portfolio means staying organized behind the scenes while creating seamless experiences for tenants and owners. This category helps you do both. From handling maintenance and tracking files, to communicating with residents, offering renters insurance, and even building custom websites—DoorLoop makes operations smooth and stress-free.
Why it matters: It keeps residents happy and informed, automates day-to-day tasks like requests and reminders, and gives you access to everything you need in one organized place.
Features
Every feature you ever wanted, and more.
CRM & lead management
Save all your prospects, visualize your application funnel, track your marketing efforts, and follow up with tasks.
Market your units
Display your listings on your own custom website or post them on the world’s most popular listing syndication websites, then manage the applications that pour in.
Manage your application funnel
Attract prospects, request eSignatures, and oversee each applicant's progress within seconds–all in the same place.
Owners
Impress your owners and maintain transparency with one-click document sharing, easy communication, and custom reporting.
Financial transparency
Share any report, print checks, and make sure payments are delivered to owners automatically so that they’re always updated and impressed.
Owner portal
Securely share files, collaborate on tasks, and provide timely updates through the owner portal–all with the peace of mind that comes with 256-bit, military-grade encryption.
Maintenance
Get tenants' maintenance requests, create and track work orders, and pay your vendors in just a few clicks.
Manage work orders
Receive maintenance requests from residents through the tenant portal, assign work orders to vendors, and oversee each step of the process until it’s completed.
Keep vendors happy
Get status updates from vendors in real time, then pay them as soon as projects are completed and guarantee that they’re always happy to work with you.
File Storage
Go paperless and store all of your important documents in one place so that nothing ever gets lost.
Secure storage
Rest assured that your files are protected by 256-bit encryption and backed up every 5 minutes across several geo-redundant servers.
Easy file management
Share documents with anyone who needs them in just one click, and search for files by property, tenant, unit, or lease for easy access.
CRM & lead management
Save all your prospects, visualize your application funnel, track your marketing efforts, and follow up with tasks.
Market your units
Display your listings on your own custom website or post them on the world’s most popular listing syndication websites, then manage the applications that pour in.
Manage your application funnel
Attract prospects, request eSignatures, and oversee each applicant's progress within seconds–all in the same place.
Owners
Impress your owners and maintain transparency with one-click document sharing, easy communication, and custom reporting.
Financial transparency
Share any report, print checks, and make sure payments are delivered to owners automatically so that they’re always updated and impressed.
Owner portal
Securely share files, collaborate on tasks, and provide timely updates through the owner portal–all with the peace of mind that comes with 256-bit, military-grade encryption.
Maintenance
Get tenants' maintenance requests, create and track work orders, and pay your vendors in just a few clicks.
Manage work orders
Receive maintenance requests from residents through the tenant portal, assign work orders to vendors, and oversee each step of the process until it’s completed.
Keep vendors happy
Get status updates from vendors in real time, then pay them as soon as projects are completed and guarantee that they’re always happy to work with you.
File Storage
Go paperless and store all of your important documents in one place so that nothing ever gets lost.
Secure storage
Rest assured that your files are protected by 256-bit encryption and backed up every 5 minutes across several geo-redundant servers.
Easy file management
Share documents with anyone who needs them in just one click, and search for files by property, tenant, unit, or lease for easy access.
Benefits of streamlining operations and resident experience
Managing properties is more than collecting rent. With DoorLoop’s operations and resident experience features, you can handle requests faster, stay responsive to tenants, store everything securely in the cloud, and offer modern, mobile-friendly tools that make life easier for both residents and owners. It’s everything you need to keep day-to-day operations running smoothly—without slowing down.
All major cards
Make it easy to collect rent online by accepting all major debit or credit cards.
Your Questions Answered
How much does it cost?
We offer three different subscription tiers to fit your business's unique needs. Check out our pricing page to learn more.
Is there a big learning curve before my team and I can use the software?
DoorLoop was built to be easy to use, and most people need minimal or no training in order to use it successfully. We recommend 1-2 virtual training sessions (which are only an hour long) to make sure you know our best practices. We offer unlimited training and support at no additional cost, as well as training videos, a great help center, and more. We'll train your team for you and make sure you always have resources to be successful on DoorLoop.
What kind of properties can I use DoorLoop to manage?
The short answer: anything. You can use DoorLoop to manage residential, commercial, industrial properties, including student housing, mobile homes, affordable housing, and more. If it has a door, you can manage it through DoorLoop!
Is my data safe?
Security is our top priority. Data is encrypted with 256-bit military grade encryption both at rest and in transit, in addition to being protected by firewalls, penetration tests, and security audits.
THOUSANDS OF HAPPY MEMBERS
Why use property operations software?
"Compared to other property software that I've used in the past, DoorLoop is very up-to-date, has a lot of different features, and it's very easy to use."
Tahnesha Ervin
Owner of Top Notch Studios
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Set your business up for growth
Make more money, get organized, and grow your business with the highest-rated property management software.
