DoorLoop vs. TurboTenant
While TurboTenant offers a good starting point for digital rent collection, DoorLoop provides the professional-grade infrastructure required to turn a rental portfolio into a scalable business without increasing your administrative workload.
Compare DoorLoop and TurboTenant's Top Features
 | TurboTenant | |
|---|---|---|
| Mobile App Functionality |  |  |
| AI Assistant | | Limited to lease audits & listings |
| Leasing & Marketing | | Does not include Zillow |
| Free Customer Support | | Premium-only phone support |
| Advanced Accounting | | Additional subscription |
DoorLoop
DoorLoop includes a comprehensive financial suite designed for deep portfolio auditing and professional bookkeeping. Beyond simple rent collection, the software allows for customizable reporting and granular transaction tracking, ensuring you can provide owners and investors with accurate, real-time financial transparency.
TurboTenant
TurboTenant is designed for landlords who want simple tools for rent collection, payment reminders, and day-to-day property management. Most accounting features only come with either the Pro plan or an additional subscription, meaning you either pay more to access them, use a third-party, or manage your portfolio without them.
| Features | | TurboTenant |
|---|---|---|
| Full Financial Statements |  | |
| Bank Reconciliation | | Additional subscription |
| Cash Flow Reporting | | Additional subscription |
DoorLoop
Every new customer is paired with a specialist to ensure their data migration and system configuration are handled correctly from day one. Ongoing support is available on-demand via phone, email, and chat, giving you direct access to real people whenever you need assistance without extra fees.
TurboTenant
TurboTenant offers customer support through email and live chat, with phone support available only on paid plans. While TurboTenant provides onboarding resources and guidance, it’s generally designed for landlords to self-set up their account rather than receive dedicated 1-on-1 implementation. For example, TurboTenant does not offer automatic data migration—instead, it provides DIY guides.
| Features | | TurboTenant |
|---|---|---|
| Email & Chat Support | | |
| Data Migration | |  |
| Phone Support | | Higher tiers only |
DoorLoop
DoorLoop centralizes the entire maintenance process into a single, automated flow. Landlords can receive requests, assign them to vendors, track progress in real-time, and pay contractors directly from the platform. The software even includes AI Inspections so property managers can go from walkthrough to work orders in only 20 minutes. Plus, with the AI Assistant, up to 50% of tenant requests are resolved without work for you.
TurboTenant
TurboTenant offers a basic maintenance experience primarily focused on request submission and communication. While it provides a portal for tenants to log issues and for landlords to track them, it lacks integrated vendor payment tools and the comprehensive backend management required to track a work order from "broken" to "paid" in one place.
| Features | | TurboTenant |
|---|---|---|
| Work Order Tracking | | |
| Ai-Powered Inspections | | |
| Direct Vendor Payments | | |
The easiest way for landlords to collect rent
Multiple ways to pay
Accept ACH, debit, credit cards, and bank transfers—whatever’s best for your tenants
24/7 tenant portal
Let tenants pay rent, view history, and set up Auto-Pay anytime, from any device.
Automated reminders
No more awkward follow-ups, just send friendly payment reminders automatically.
Fewer late payments
With Auto-Pay and reminders, DoorLoop customers collect 88% of rent on time.
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Ask us as many questions as you like to see if we are the right fit.